ECHO TECH RV SERVICES

Steve and Estephania are amazing! I had an A/C issue which they promptly addressed by coming to my RV right away as they said these issues take precedence. After figuring out the issue, Steve left Punta Gorda headed to Ft. Myers in search of parts, finding all… HALLELUJAH!!! Otherwise we were looking at a week or so for delivery. He returned with the parts and got my A/C going! Once all of this was accomplished, Steve began to address other issues I had providing quotes for replacement and in some cases the option of repair. From the start of the relationship Estephania’s excellence in communication was clear. Once Steve arrived and began working it was evident that he excelled in customer service and is a top performer with his vast knowledge of the industry along with his technical knowledge, above and beyond the norm. It is so wonderful to be enveloped in the kindness and concern of individuals like Estephania and Steve who genuinely care about their customers. There is no n...

Steve and Echo Tech are far superior to any mobile RV service we have used! He returned my call promptly, listened to the issue, asked for photos of the wiring (I assume to do a little research beforehand), and gave a next day appointment. He arrived a few minutes before the scheduled time (unlike others that are usually late) and immediate started repairing the issue. He was knowledgeable about our RV slide wiring and was able to get us back in business in record time! He is friendly and is willing to offer suggestions for preventative maintenance. I would DEFINITELY use Echo Tech again!!

When we went to pack up to take our 5th wheel to Le Mesa for some warranty work, we could not get our bedroom slide in. Le Mesa told us they didn't have mobile service. We called Van Leigh, the manufacturer of our 5th wheel, and they said Echo Tech RV was the best of the best. Steve, the owner, and technician, Kyle, both had worked in the rv industry. Steve, was prompt in returning my call. Steve told us he realized there was a need for mobile service as he had seen folks waiting months on appointments. Both Steve and Kyle were very knowledgeable and I appreciated how respectful they were of our RV. These guys troubleshooted that our controller had a part missing and the slide had a bad motor. They used their time efficiently and went and got the needed parts. Within a couple of hours the parts were installed and they got our 2 slide motors back in sync. We were very impressed with their overall knowledge. Thank you Echo Tech for getting us back on the road. Job Well done!